Reusable Incontinence Underwear

Terms and Conditions

GENERAL 

The maximum amount claimable by residents participating in the rebate program is:-

The rebate does not include transport costs, nappy hire, wipes containers, decorative
(ie not leaf-proof) nappy covers, postage/delivery or single-use items.

The applicant must reside in the property within the City of Ballarat that is requesting the rebate and provide proof of residence in the form of rates notice / utility account / drivers licence, which is a maximum of 3 months old.

Council will accept one application for each rebate per house household each financial year.

To apply for a rebate for each category, applicants will need to fill in a separate application for each.

The applicant must provide a copy of the receipt or proof of purchase. It must clearly identify the company name, date of purchase and name and cost of each item purchased.

Receipt or proof of purchase must be no older than 3 months and be whole, not a partial copy.

The proof of residence must be dated within 3 months of the proof of purchase date.

Applications are to be submitted online or if an applicant does not have computer access, applications can be completed at Council’s Customer Service at the Phoenix Building.

Successful applicants will have the rebate transferred to their nominated bank account within 21 days.

The City of Ballarat holds no responsibility for following up missing information supplied by the applicant.

The City of Ballarat holds the right to reject any application on the basis it is determined ineligible.

The rebate program may be paused at any time if Council’s budget allocation has


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